Custom AI Agent Development
Srishta Technology develops custom AI agents that can answer questions, search company knowledge, call APIs, update systems, trigger workflows and assist your customers or teams with real business tasks.
Agent Control Center
Tool-Connected
Agents that use APIs, CRMs, ERPs and business systems
RAG-Ready
Answer from documents, PDFs, websites and knowledge bases
Human-in-Loop
Approval flows, escalation and controlled automation
Production-Grade
Secure, monitored, scalable and business-ready deployment
What we build
A custom AI agent is not just a question-answer bot. It is a business assistant that understands intent, retrieves the right information, uses tools, follows rules and helps complete real tasks.
The agent identifies user intent, context, missing details and the correct next step.
It searches trusted knowledge sources such as documents, website content, PDFs and databases.
It can call APIs, create tickets, update CRM records, schedule meetings or trigger workflows with controls.
Agent solutions
We build AI agents around your business model, industry, workflows and internal systems instead of forcing a generic chatbot template.
AI agents that answer customer questions, understand support intent, search help content, create tickets and escalate complex cases to your team.
AI agents that capture inquiries, qualify leads, recommend services, collect requirements and help your sales team respond faster.
Healthcare-focused agents for digital health platforms, consultation support, patient guidance, care summaries and internal medical workflows.
RAG-based agents that help employees search policies, SOPs, product documents, training material, reports and internal knowledge bases.
AI agents that read, classify, summarize and extract structured information from invoices, forms, reports, contracts and operational documents.
Agents that reduce repetitive admin work by generating reports, updating dashboards, preparing summaries and triggering backend workflows.
Core capabilities
A reliable AI agent needs knowledge, tools, controls, deployment and continuous improvement. We design the complete implementation stack.
Connect agents with your backend APIs, CRM, ERP, database, booking system, payment flow, calendar, ticketing tools and internal dashboards.
Allow agents to answer from your documents, website content, PDFs, product manuals, policies, SOPs and internal knowledge base.
Design agents that can move beyond answering and actually perform actions such as creating records, sending updates and routing requests.
Add approval checkpoints for sensitive actions so teams can review, approve, edit or reject AI-suggested actions before execution.
Maintain useful session context, user intent and workflow state so conversations feel natural and tasks do not restart again and again.
Restrict what the agent can answer, which tools it can call, what data it can access and when it must escalate to a human.
Deploy agents into websites, web apps, mobile apps, admin panels, internal portals, support panels or messaging channels.
Track conversations, failed intents, handoffs, accuracy issues, tool errors, usage cost and improvement opportunities after deployment.
Agent architecture
The agent sits between your users, knowledge, tools and approval rules. This is what makes it useful beyond basic chat.
Implementation process
We follow a structured process so your AI agent is useful, controlled and connected with the systems your business already uses.
01
We understand your business workflow, users, pain points, current tools, data sources and what the agent should actually help with.
02
We define the agent's responsibility, allowed actions, escalation rules, knowledge sources, channels, user journeys and success criteria.
03
We connect documents, FAQs, PDFs, websites, databases, CRM records, ERP data or internal systems using RAG and secure APIs.
04
We build tool-calling logic, backend integrations, workflow actions, approval steps, response formats and fallback behavior.
05
We test accuracy, edge cases, hallucination risks, unsafe actions, access control, tool failures and human handoff scenarios.
06
We deploy the agent into your product or workflow, monitor real usage and improve prompts, retrieval, tools and automation flows over time.
Use cases
Start with one high-value workflow, deploy it properly, then expand agent capability step by step.
Why Srishta
Many AI agent demos look impressive but fail in production because they are not connected with real workflows, permissions, monitoring and backend logic. Srishta Technology combines AI, RAG, app development, backend engineering and cloud deployment to build agents that can actually run inside your business.
Business-first agent planning
RAG and document intelligence capability
Backend/API integration expertise
Secure role-based workflows
Human approval and escalation design
Deployment, monitoring and optimization
Technology
We choose the model, retrieval system, backend and deployment architecture based on your workflow, data sensitivity, cost and performance needs.
Industries
The best AI agent is designed around the industry workflow, user role, data source and operational goal.
Experience
Our agent development capability is supported by real product engineering, healthcare workflows, AI features, dashboards and scalable backend systems.
We developed a healthcare platform with online consultation, lab booking, AI-generated consultation summaries, digital prescriptions, SOS support, patient records, doctor workflows and admin management.
We developed AI-powered image enhancement and upscaling solutions for improving photo quality, clarity and resolution.
We built a dynamic content aggregation platform with scalable backend logic, personalized content workflows and operational dashboards.
We developed an algorithm-based trading web application with advanced business logic, dashboards, analytics and automation-ready workflows.
Start your agent
Share your workflow, data sources and business goal. Our team will help you decide whether you need a support agent, workflow agent, RAG assistant, tool-connected agent or enterprise AI assistant.
FAQ
Ready to build?
Whether you need a customer support agent, RAG knowledge assistant, healthcare AI assistant, sales agent or workflow automation agent, Srishta Technology can help you design, build and deploy it.